Key Responsibilities:
Carrier & Driver Management
• Identify and onboard new truck carriers and owner-operators.
• Maintain relationships with truck drivers and fleet owners.
• Coordinate with drivers regarding pickup and delivery schedules.
The Truck Dispatch Manager will manage load booking, driver coordination, and freight negotiations using platforms like DAT and Truckstop. This role ensures smooth dispatch operations, timely deliveries, and strong relationships with brokers and carriers.
Carrier & Driver Management
• Identify and onboard new truck carriers and owner-operators.
• Maintain relationships with truck drivers and fleet owners.
• Coordinate with drivers regarding pickup and delivery schedules.
• Search and secure loads using DAT Load Board, Truckstop, and other freight platforms.
• Negotiate freight rates with brokers to ensure profitability.
• Plan routes and schedule shipments efficiently.
• Dispatch trucks to appropriate loads and monitor delivery progress.
• Ensure timely pickups and deliveries.
• Handle driver issues, delays, and route adjustments.
• Build strong relationships with freight brokers and logistics companies.
• Manage communication between drivers, brokers, and customers.
• Resolve disputes or operational issues during transit.
• Manage necessary documents such as:
• Rate confirmations
• BOL (Bill of Lading)
• POD (Proof of Delivery)
• Ensure compliance with US trucking regulations.
• Find new carriers and freight opportunities.
• Expand company dispatch portfolio.
• Maintain strong service quality to retain clients.
• 2–4 years experience in US Truck Dispatching.
• Strong knowledge of:
• DAT Load Board
• Truckstop
• Sylectus
• Experience negotiating with freight brokers.
• Strong communication and problem-solving skills.
• Ability to work in night shift for US market.
• Experience managing multiple trucks simultaneously.
• Knowledge of dry van, reefer, and flatbed loads.
• Familiarity with US logistics market and freight rates.
• CRM or dispatch software experience.
• Number of loads booked per week
• Revenue per truck
• Broker relationships
• On-time deliveries
• Driver satisfaction
Address: E153/A5, Khyaban-e-Jinnah, Main Boulevard DHA, New Super Town, Lahore, Pakistan
Phone: +92 312 848 4100
Email: info@globalreliance.net
Address: 300 N Martingale RD STE 750 Schaumburg, IL 60173-2097
Phone: +1 (224) 288-9031
Email: info@globalreliance.net